Refund policy
Last updated: 24 January, 2026
At Squegg, we want you to be confident in your purchase. If you are not satisfied, we offer a straightforward refund process.
30-Day Refund Policy
- You may request a refund within 30 days of the date of purchase.
- Refunds are applicable only to products purchased directly from Squegg.
- To be eligible for a refund, the product must be returned in reasonable condition, along with all original accessories and packaging.
How to Request a Refund
To initiate a refund, please contact us at hello@mysquegg.com with:
- Your order number
- Proof of purchase
- Reason for return
Once your return is received and inspected, we will notify you of the approval status.
Refund Processing
- Approved refunds will be issued to the original payment method.
- Please allow 5–10 business days for the refund to reflect in your account, depending on your bank or payment provider.
Non-Refundable Items
- Products damaged due to misuse, unauthorized modifications, or improper handling may not be eligible for a refund.
- Shipping charges are non-refundable unless the return is due to a defect or an error on our part.
Contact Us
If you have any questions about these Terms or our Refund Policy, please contact us at:
Email: hello@mysquegg.com