Refund Policy

Last updated: 24 January, 2026

At Squegg, we want you to be confident in your purchase. If you are not satisfied, we offer a straightforward refund process.

30-Day Refund Policy

  • You may request a refund within 30 days of the date of purchase.
  • Refunds are applicable only to products purchased directly from Squegg.
  • To be eligible for a refund, the product must be returned in reasonable condition, along with all original accessories and packaging.

How to Request a Refund

To initiate a refund, please contact us at hello@mysquegg.com with:

  • Your order number
  • Proof of purchase
  • Reason for return 

Once your return is received and inspected, we will notify you of the approval status.

Refund Processing

  • Approved refunds will be issued to the original payment method.
  • Please allow 5–10 business days for the refund to reflect in your account, depending on your bank or payment provider.

Non-Refundable Items

  • Products damaged due to misuse, unauthorized modifications, or improper handling may not be eligible for a refund.
  • Shipping charges are non-refundable unless the return is due to a defect or an error on our part.

Terms of Service

Last updated: 24 January, 2026


By purchasing or using Squegg products, services, or website, you agree to the following Terms of Service. Please read them carefully.

Use of Products

  • Squegg products are intended for general wellness and rehabilitation support.
  • They are not a substitute for professional medical advice, diagnosis, or treatment.
  • Always consult a qualified healthcare professional before beginning any rehabilitation or exercise program.

Orders and Payments

  • All prices are listed in U.S. dollars unless stated otherwise.
  • We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or incorrect pricing.

Shipping

  • Delivery timelines provided are estimates and may vary.
  • Squegg is not responsible for delays caused by shipping carriers or events beyond our control.

Returns and Refunds

  • Returns and refunds are governed by our Refund Policy stated above.
  • Refund requests made after 30 days from the purchase date will not be accepted.

Limitation of Liability

  • To the maximum extent permitted by law, Squegg shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

Intellectual Property

  • All content, designs, logos, and materials related to Squegg are the property of Squegg and may not be copied, reproduced, or used without written permission.

Changes to These Terms

  • We may update these Terms of Service or the Refund Policy from time to time.
  • Any changes will be posted on our website with the updated date.

Contact Us

If you have any questions about these Terms or our Refund Policy, please contact us at:
Email: hello@mysquegg.com